Welcome to www.frictionshieldkit.com (hereinafter referred to as “we” or “this website”). We value your privacy and are committed to protecting the personal information you provide while visiting the site, browsing products, and making purchases.

This Privacy Policy explains how we collect, use, store, and protect your personal information. It applies to all users who access our online store at www.frictionshieldkit.com and purchase our anti-friction shoe products.

1. Information Collection

We may collect the following information when you visit this website, place an order, contact us, or use related services:

Account and Order Information

Including:

Name;
Email address;
Phone number;
Shipping address;
Billing information;
Order details;
Purchase history.

Payment Information

When you make a payment, payment-related information may be processed by third-party payment service providers.

We do not directly store your full bank card details. Payment information is securely processed by payment service providers in accordance with applicable data protection standards.

Website Usage Information

When you visit this website, we may automatically collect certain technical information, such as:

Browser type;
Device information;
IP address;
Page visit records;
Website usage data.

This information is primarily used to improve website operations, optimize the user experience, and maintain website services.

2. How We Use Information

The information we collect may be used for the following purposes:

Processing and fulfilling your orders;
Providing product delivery services;
Sending order confirmations and shipping notifications;
Responding to customer inquiries;
Providing after-sales support;
Improving website functionality and the shopping experience;
Preventing unauthorized transactions;
Complying with applicable laws and regulations.

We do not sell, rent, or disclose your personal information to third parties without authorization.

3. Payment Information Processing

To facilitate secure payments, we may use third-party payment services to process transactions.

Payment service providers may process necessary payment information in accordance with their own privacy policies and implement appropriate measures to protect transaction data.

We recommend reviewing the privacy statements published by the relevant payment service providers to understand how they handle your payment information.

4. Cookie Technology

To enhance your experience on the website, we may use cookies and similar technologies. Cookies help us to:

Remember user preferences;
Analyze website traffic;
Optimize website functionality;
Improve the shopping experience.

You can manage or delete cookies through your browser settings. However, please note that disabling certain cookies may affect the proper functioning of some website features.

5. Data Storage and Protection

We take reasonable measures to protect your personal information against unauthorized access, modification, disclosure, or misuse.

Your personal information will be retained only for as long as necessary to fulfill the purposes described in this policy or as required by law.

Order-related information may be retained for specific periods in accordance with tax, financial, and legal requirements.

6. Third-Party Services

We may partner with trusted third-party service providers to facilitate website operations, payment processing, logistics services, and website analytics.

These third parties process information only to the extent necessary to provide the relevant services and are required to comply with applicable data protection standards.

7. Data Protection Rights for European Users

Under applicable data protection laws (including the General Data Protection Regulation or GDPR), European users may have the following rights:

To request access to your personal data;
To request the correction of inaccurate information;
To request the deletion of personal information;
To restrict the processing of personal information;
To object to certain data processing activities;
To request data portability.

If you wish to exercise these rights, please contact us at:

Email: shoe@frictionshieldkit.com

We will process your request within a reasonable timeframe.

8. Privacy of Minors

This website is not intended for children under the legal age.

If we discover that we have collected personal information from a child without guardian authorization, we will take reasonable steps to delete such information.

9. Privacy Policy Updates

We may update this Privacy Policy in response to business changes, legal requirements, or service adjustments.

Any updates will be posted on this page, along with the latest effective date.

We encourage you to review this page periodically to stay informed about the latest privacy protection information.

Thank you for trusting www.frictionshieldkit.com. We remain committed to protecting your personal information and striving to provide a secure, transparent online shopping experience for European consumers.